1. General InformationThis policy applies to the Website operating at the URL:
www.climberplay.comThe Website operator and the Personal Data Administrator is: ClimberPlay Wiktor Szejko, Gen. Józefa Hallera 42 / 114, 15-814 Białystok, Poland, NIP [Tax Identification Number]: In registration process.
The Operator's e-mail contact address is: info@climberplay.com
The Operator is the Administrator of your personal data with respect to the data provided voluntarily on the Website.
The Website uses personal data for the following purposes:
- Handling inquiries and communication via the contact/order form,
- Presentation of commercial offers, price estimations, and product information,
- Execution of the concluded sales contract (including production management and shipping coordination),
- Sending the newsletter and marketing updates regarding the PlayScope device to users who have voluntarily subscribed.
The Website performs the functions of obtaining information about users and their behavior in the following ways:
- Through data voluntarily entered into forms, which are then inputted into the Operator's systems.
- By storing cookie files (so-called "cookies") on user end-devices.
2. Selected Data Protection Methods Used by the OperatorPersonal data entry points (such as the contact/order form) are protected in the transmission layer (SSL certificate). This ensures that personal data entered on the website are encrypted on the user's computer and can only be read on the destination server.
A crucial element of data protection is the regular updating of administrative credentials and all software used by the Operator to process personal data.
To protect data, the Operator regularly performs security backups.
3. HostingThe Website is hosted (technically maintained) on the operator's server: Tilda Publishing.
In order to ensure technical reliability, the hosting company keeps server-level logs. The following may be recorded:
- resources specified by URL identifier (addresses of requested resources – pages, files),
- time of the incoming inquiry,
- time of sending the response,
- name of the client station – identification carried out by the HTTP protocol,
- information about errors that occurred during the execution of the HTTP transaction,
- URL address of the page previously visited by the user (referrer link) – if the transition to the Website occurred via a link,
- information about the user's browser,
- IP address information.
4. Your Rights and Additional Information on How Data is UsedIn certain situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform a contract concluded with you or to fulfill obligations encumbering the Administrator. This applies to the following groups of recipients:
- hosting company on an outsourced basis (Tilda),
- postal, courier, and freight delivery operators,
- banks (for payment verification),
- accounting and law firms (if necessary for financial settlements or claims),
- public authorities.
Your personal data is processed by the Administrator for no longer than is necessary to perform the related activities specified by separate regulations (e.g., on accounting and tax law). With regard to communication and marketing data, the data will not be processed for more than 3 years.
You have the right to request from the Administrator: access to personal data concerning you, their rectification, erasure, restriction of processing, and data portability.
You have the right to object to the processing of personal data for the purpose of performing legally justified interests pursued by the Administrator. The right to object cannot be exercised if there are valid, legally justified grounds for processing that override your interests, rights, and freedoms.
A complaint against the Administrator's actions may be lodged with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.
Providing personal data is voluntary but necessary to use the contact functionalities of the Website.
Personal data may be transferred to third countries within the meaning of personal data protection regulations. This occurs due to the use of external analytical tools (such as Google Analytics) provided by entities based outside the European Union, ensuring an adequate level of data protection through standard contractual clauses.
5. Information in FormsThe Website collects information provided voluntarily by the user via the contact/order form, including personal data (such as name, e-mail address, phone number, delivery address).
The Website may save information about connection parameters (timestamp, IP address).
Data provided in the form are processed for the purpose resulting from the function of a specific form, e.g., to handle a commercial inquiry or coordinate order delivery.
6. Administrator LogsInformation about user behavior on the website may be logged. This data is used solely for the technical administration and optimization of the website.
7. Significant Marketing and Analytical TechniquesThe Operator uses statistical analysis of website traffic through Google Analytics (Google Inc., based in the USA). The Operator does not pass personal data to the provider of this service, but only anonymized information. The service is based on the use of cookies on the user's end-device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool:
https://www.google.com/ads/preferences/The Operator may use analytical solutions that monitor user behavior (e.g., heatmaps). This information is fully anonymized before it is sent to the service provider.
8. Information About Cookies The Website uses cookie files.
Cookies are IT data, in particular text files, which are stored on the Website User's end-device and are intended for using the Website's pages. Cookies usually contain the name of the website they come from, the storage time on the end-device, and a unique number.
The entity placing cookies on the Website User's end-device and gaining access to them is the Website operator.
Cookies are used for the following purposes:
- ensuring the proper technical operation and responsiveness of the Website,
- achieving the analytical and statistical goals set out in Section 7.
The Website uses two main types of cookies: "session" cookies (temporary files stored until leaving the website or turning off the browser) and "persistent" cookies (stored for the time specified in their parameters or until deleted by the User).
Web browsing software usually allows the storage of cookies by default. Website Users can change settings in this regard, automatically block, or delete cookies via their browser settings.
Restrictions on the use of cookies may affect some of the basic technical functionalities available on the Website's pages.
9. Cookie Management – How to Give and Withdraw Consent in Practice?If the user does not want to receive cookies, they can change their browser settings. Disabling cookies necessary for security and maintaining user preferences may make it difficult to use some elements of the website.
In order to manage cookie settings, select the web browser you use from the list below and follow the instructions provided by the browser vendor:
- Chrome, Firefox, Edge, Safari, Opera.
- Mobile devices: Android, iOS.